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Frequently Asked Questions
A. You may buy Super Duper Diaper Doo directly from this Website. This Website provides for secure payment options and the products you order will generally ship within 24-48 hours. A sales receipt of your order will be included with the product shipment.
We sell directly to wholesalers who sell to retail outlets throughout the United States. If your favorite pharmacy does not carry our products you can ask them to order Super Duper Diaper Doo, from their wholesalers.
We sell directly to wholesalers who sell to retail outlets throughout the United States. If your favorite pharmacy does not carry our products you can ask them to order Super Duper Diaper Doo, from their wholesalers.
A. Our contact information is available here.
A. While we steadfastly believe you will be delighted with our products, all of our Doctor's Best products feature a 100% Money Back Guarantee. Simply return the unused portion of the product within 30 Days for a complete refund of the purchase price less shipping charges.
Refunds Requests in writing or by telephone must include the following:
Refunds Requests in writing or by telephone must include the following:
- Name, Address and date of original order
- Reason for return
A. Yes, once your order has been processed and shipped, you will receive an e-mail with your order number and a UPS tracking number in case you want to see where your order is in the distribution channel. Please allow three working days for your order to be processed and the confirmation e-mail to be sent before you contact us to follow up on your order. Please include your order number if you contact us.
A. At this time, we are only shipping product using UPS ground shipments. If the demand for overnight shipping increases from its current level, we will reconsider this policy. On that note, if you'd like to receive overnight shipments of Doctor's Best products, let us know at support@doctorsbest.com.
A. At this time, the only way to purchase products through our shopping cart is with a credit card. However, we'd hate to deny anyone the opportunity to use our outstanding products. Contact us at support@doctorsbest.com to arrange other payment methods.
A. At this time, the cards we currently accept are:
- Visa
- Mastercard
- Discover
- American Express
A. Absolutely! Due to increased shipping costs, however, we will charge an additional $25.00 on all orders shipped outside of North America.
A. Yes, but we reserve the right to qualify you for wholesale purchases. Please contact us at support@doctorsbest.com.
A. We have a page in this web site that lists all of the ingredients in our products available here. Please consult it before you place an order.
A. Extensive tests have shown that Super Duper Diaper Doo does not require an expiration date but as a courtesy we have added Best Used by date on the packaging.
A. We no longer use the word "GEL" in our description. Due to the formula change we chose not to use it going forward. The product now resembles more of an ointment consistency.
A. The FDA (Food and Drug Administration) requires ingredients to be listed in certain orders of priority. Our new label complies with current requirements. Super Duper Diaper Doo continues to protect and soothe baby's skin surface and as it has for 25 years. We revised the formula to maintain compliance with the FDA guidelines.
A. We are currently unable empty tubes in the quantities we require. We continue to monitor availability and are hopeful to have them in the future.